FAQ

Where do you ship to?

We ship everywhere now for our accessories. For boards, well punch in your postal code in the shipping calculator to see if UPS will give you a rate. Otherwise, we are adding a “Local Courier” shipping method as fast as we can which is not one of those big three courier companies. But, they are awesome and only service certain destinations at this time. Failing that, you could always ask us for an air freight quote as well.

What’s up with the free shipping?

If a product is marked with FREE SHIPPING WORLDWIDE, then we’ll pay the cost to ship the product to you by air mail with a tracking # because you are so cool and we are so nice 😛 That means you could receive it in around 3~14 days depending on the destination.

Can I track my package?

You sure can. We ONLY ship by methods/carriers that provide us with an ability to track your package and we’ll send you the tracking number once your order has shipped.

Is my board really 6’3?

Why yes it is Jimmy Joe. You see there are two ways to measure board length. One is along a straight line and one is along the stringer. We measure and mark board length based on the length running along the stringer.

How much does it cost?

It’s hard to give exact pricing since every job is different especially when you start throwing in custom artwork. However, what we can say is that it’s not going to cost you any more for a godly custom designed Makara than it would for an off the shelf retail ride which is most likely not going to match your needs.

Do you pay the import taxes, duties, etc. to my country?

Import taxes, duties, fees, etc. are not included in the shipping cost included with your order. If any costs are required for this, they must be handled by your side as according to the local laws of your country.

I want to order several boards. Do you accept volume orders?

Yes and we will consider a discount depending on the order quantity.

How do you design a board?

We use industry standard 3D modeling software that is specially designed for surfboards.

How do you make your boards?

Hand-shaped. Made in Hong Kong.

How long does it take to create a godly ride?

Usually around 2-3 weeks but it depends a lot on artwork complexity and design approval. After all, we would not want to create something you don’t want.